Release Notes

v1.4.0

ConnectPath Release Notes, August 2023 BREAKING CHANGE: Add a feature in which the selection of “All” queues in Adhoc/Holiday Closures will be treated as th...

v1.3.0

ConnectPath Release Notes, June 2023 Add a feature in which a new Activity Search page is present, that allows in-line filtering and sorting, up to 5,000 re...

v1.2.0

ConnectPath Release Notes, May 2023 Add a feature in which a Chat conversation may be transferred using Quick Connects HAR-2046 A feature has been added in...

v1.1.0

ConnectPath Release Notes, April 2023 Add a feature in queue management in which the skill level can be updated HAR-2040 A feature has been added in which ...

v0.9.97

ConnectPath Release Notes, February 2023 HAR-1358 Add a feature in which a previously off-boarded instance can be onboarded again A feature has been added ...

v0.9.96

ConnectPath Release Notes, December 2022 HAR-1379 Add a feature in which a privileged user may update the call disposition, upon review of all call disposit...

v0.9.95

ConnectPath Release Notes, November 2022 HAR-1375 Add feature in which a privileged user can add pre-canned responses to non voice contacts that a user may ...

v0.9.94

ConnectPath Release Notes, September 2022 HAR-640 Add a feature in which a multi level disposition can be defined, selected by an agent and reported on in l...

v0.9.93

ConnectPath Release Notes, August 2022 HAR-693 (Internal): This is an internal use case specific to ConnectPath. HAR-744 (Internal): This is an interna...

v0.9.92

ConnectPath Release Notes, July 2022 HAR-255 Add support for Task creation via Webhook: In addition to SMS, E-Mail and Fax based Task creation, Webhooks ca...

v0.9.8

ConnectPath Release Notes, July 2021 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the July 2021 release of ConnectPath Flex...

v0.9.7

ConnectPath Release Notes, September 2020 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the September 2020 release of Connec...

v0.9.6

ConnectPath Release Notes, May 2020 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the July 2020 release of ConnectPath. The...

v0.9.2

ConnectPath Release Notes, May 2020 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the May 2020 release of ConnectPath. Ther...

v0.9.0

ConnectPath Release Notes, January 2020 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the January 2020 release of ConnectPath...

v0.8.5

ConnectPath Release Notes, December 2019 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the December 2019 release of ConnectPa...

v0.8.0

ConnectPath Release Notes, September 2019 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the September 2019 release of Connect...