v2.3.0
ConnectPath Release Notes, August 15th 2026 New and Improved Improved Dark Mode reliability Resolved multiple Dark Mode rendering issues, including miss...
Release Notes
v2.2.0
ConnectPath Release Notes, August 4th 2026 Major Updates New release cycle As previously announced, with this release we mark the start of a new release...
v2.1.0
ConnectPath Release Notes, July 2026 We will be deploying release 2.1 on July 15th at 5am EDT. The release will be available in the beta environment (https:...
v1.16.0
ConnectPath Release Notes, September 2025 Breaking Changes While not a breaking change, it’s important to note that this release focused on significant m...
v1.15.0
ConnectPath Release Notes, April 2025 Supporting Features Activity Notes can be tied to a specific Contact or to the account in general. In the Contact D...
v1.14.0
ConnectPath Release Notes, February 2025 Breaking Changes Add a feature in which a user may specify the time boundaries for recent activities in the team...
v1.13.0
ConnectPath Release Notes, December 2024 Breaking Changes Add a feature in which the functionality of the top right status indicator, timer, and selector...
v1.12.0
ConnectPath Release Notes, October 2024 Breaking Changes N/A Major Features Add a feature in which Amazon Connect ACGR may be onboarded and managed f...
v1.11.0
ConnectPath Release Notes, August 2024 Breaking Changes Major Features Supporting Features Add a feature in which the new activity search provides ...
v1.10.0
ConnectPath Release Notes, June 2024 Breaking Changes Major Features Supporting Features Add a feature where a QuickSight dashboard can be printed ...
v1.9.0
ConnectPath Release Notes, May 2024 Breaking Changes Add a feature where the Legacy (Old) Activity Search will be hidden by default HAR-4055 A feature ha...
v1.8.0
ConnectPath Release Notes, March 2024 Major Features Supporting Features Add a feature in which agent status detail reporting is available in Historic...
v1.7.1
ConnectPath Release Notes, February 2024 Major Features Add a feature in which users may create their own reports in ConnectPath HAR-3212 HAR-4492 HAR-4...
v1.7.0
ConnectPath Release Notes, January 2024 Advanced Notice: With this release (v1.7.0) there are a few things to note: We will hide the old Activity Search, v...
v1.6.0
ConnectPath Release Notes, December 2023 Advanced Notice: With this release (v1.6.0) there are a few things to note: We will hide the old Activity Search, ...
v1.5.0
ConnectPath Release Notes, October 2023 Advanced Notice: With the December 2023 Release (v.1.6.0) there will be a few significant changes: 1) We will hide ...
v1.4.3
ConnectPath Release Notes, October 2023 Advanced Notice: With the December 2023 Release (v.1.6.0) there will be a few significant changes: We will hide the...
v1.4.0
ConnectPath Release Notes, August 2023 BREAKING CHANGE: Add a feature in which the selection of “All” queues in Adhoc/Holiday Closures will be treated as th...
v1.3.0
ConnectPath Release Notes, June 2023 Add a feature in which a new Activity Search page is present, that allows in-line filtering and sorting, up to 5,000 re...
v1.2.0
ConnectPath Release Notes, May 2023 Add a feature in which a Chat conversation may be transferred using Quick Connects HAR-2046 A feature has been added in...
v1.1.0
ConnectPath Release Notes, April 2023 Add a feature in queue management in which the skill level can be updated HAR-2040 A feature has been added in which ...
v0.9.97
ConnectPath Release Notes, February 2023 HAR-1358 Add a feature in which a previously off-boarded instance can be onboarded again A feature has been added ...
v0.9.96
ConnectPath Release Notes, December 2022 HAR-1379 Add a feature in which a privileged user may update the call disposition, upon review of all call disposit...
v0.9.95
ConnectPath Release Notes, November 2022 HAR-1375 Add feature in which a privileged user can add pre-canned responses to non voice contacts that a user may ...
v0.9.94
ConnectPath Release Notes, September 2022 HAR-640 Add a feature in which a multi level disposition can be defined, selected by an agent and reported on in l...
v0.9.93
ConnectPath Release Notes, August 2022 HAR-693 (Internal): This is an internal use case specific to ConnectPath. HAR-744 (Internal): This is an interna...
v0.9.92
ConnectPath Release Notes, July 2022 HAR-255 Add support for Task creation via Webhook: In addition to SMS, E-Mail and Fax based Task creation, Webhooks ca...
v0.9.8
ConnectPath Release Notes, July 2021 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the July 2021 release of ConnectPath Flex...
v0.9.7
ConnectPath Release Notes, September 2020 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the September 2020 release of Connec...
v0.9.6
ConnectPath Release Notes, May 2020 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the July 2020 release of ConnectPath. The...
v0.9.2
ConnectPath Release Notes, May 2020 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the May 2020 release of ConnectPath. Ther...
v0.9.0
ConnectPath Release Notes, January 2020 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the January 2020 release of ConnectPath...
v0.8.5
ConnectPath Release Notes, December 2019 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the December 2019 release of ConnectPa...
v0.8.0
ConnectPath Release Notes, September 2019 Supported Browsers: Google Chrome Version 75.0.3770.100 or later. Welcome to the September 2019 release of Connect...